Shipping policy

Standard Order Processing

Orders are processed within 1–3 business days, excluding weekends and public holidays.

Pre Order Processing

Orders containing a pre-order item will ship first week of December. If your order includes in-stock items, it will ship separate to pre-order stock to avoid delay. If we expect a delay, we'll email you with an updated date and the option to cancel.

Shipping Rates

Currently shipping in Australia only.
AusPost Shipping durations apply.
Shipping costs are calculated at checkout.

Tracking

Once your order has shipped, you’ll receive an email with tracking information so you can follow your order every step of the way.

Delays

While we do our best to meet estimated delivery times, delays may occasionally occur. We appreciate your patience and understanding.

Questions

If you have any questions about your order or shipping, please contact us at hello@imaginationconversations.com.